FAQs

We’ve put together answers to the most common questions our customers ask. If you need additional help, feel free to contact us anytime!

1. What products do you sell?

We offer a wide variety of flower, vegetable, fruit, herb, and plant seeds designed for gardeners, growers, and plant enthusiasts of all levels. All seeds are fresh, non-GMO, and carefully packed for quality.

2. Are your seeds non-GMO?

Yes. All seeds sold by Innovative Retail Solutions Inc. are non-GMO and sourced from reputable growers.

3. Do you ship internationally?

Yes, we ship worldwide.
However, some countries have restrictions on importing seeds. Please check your local regulations before ordering.

4. How long does shipping take?

Estimated delivery times:

• USA: 3–7 business days

• International: 10–20 business days (customs may affect delivery time)

You’ll receive a tracking number once your order ships.

5. How can I track my order?

After your order has been shipped, you will receive a shipping confirmation email with a tracking link.

6. What if I receive damaged or incorrect items?

Please contact us within 7 days of delivery at support@croprocket.store.
Include your order number and photos of the issue. We will arrange a replacement or refund.

7. What is your return policy?

We offer a 30-day return policy for unopened and unused items.
Products must be in their original packaging.
For full details, see our Refund & Return Policy.

8. Can I cancel or change my order?

If your order has not yet shipped, we may be able to update or cancel it.
Please contact us as soon as possible with your order number.

9. Do you offer wholesale or bulk orders?

Yes! We provide bulk ordering options for farms, nurseries, and retailers.
Email us at support@croprocket.store with your requirements.

10. How can I contact customer support?

You can reach us at:
📞 +1-307-500-4544
📧 support@croprocket.store
Our team responds within 24–48 hours during business days.